RETURN POLICY RESALE HANDBAGS
14 Day Money Back Guarantee – for any reason
Adorned Accessories Boutique, LLC values our customers and customer satisfaction is our founding principal. Every purchase has a 14 Day Money Back Guarantee providing the Authenticity Seal has not been removed. We make it so easy to shop at Adorned Accessories Boutique.
How Do I Return a Designer Item?
• Call our office and we will provide you with a return form
• Include all companion items sold with the item (ie; authenticity cards, dust bags, etc.)
• If the item is fragile make sure the item is properly packaged to avoid breakage
• Insure for the item’s value. We cannot be responsible for packages lost in the mail.
• Upon receipt of your returned package you will be issued a refund within 3 days for the original sales price and taxes. You will not receive a refund for any shipping charges.
• Ship all returned items to:
Adorned Accessories Boutique, LLC
2640 Arbor Circle
Emmaus, PA 18049
ANY DIRECT RETURNS MUST BE BY APPOINTMENT ONLY
HOW TO RETURN
Returns are accepted within 30 days from the shipped date. Please note all Gift Cards, E-Gift Certificates, final sale merchandise may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s). Returns must be unworn, unaltered, and unwashed with all tags attached.
+ Returning to our Online Returns address
Your order will include an invoice, return form, and/or customs documents. On your Return Form, check off the items you wish to return and list the return reason codes.
Securely pack your merchandise and Return Form in a box or envelope of your choice (you may also use the original package if possible). Place the pre-printed Return Label on the outside of your package. Please note that the Return Label is not pre-paid, therefore, you will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received damaged, defective, or wrong item(s).
Mail your online returns to the following address:
2640 Arbor Circle
Emmaus, PA 18049
Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from International please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.
RETURNS AND EXCHANGES
Adorned Accessories Boutique, LLC.
Be sure to have your email receipt or the packing slip handy so you are able to provide all of the requested information. Affix a copy of your receipt to the original packaging over the original mailing label. Please make sure the following items are enclosed: a) merchandise with tags attached and b) the completed Returns and Exchanges form. Drop the package off at a shipping company of your choice.
The purchase will be refunded back to the original payment method or a store credit will be issued and sent to the original shipping address within 2-3 weeks from day of receipt. If an exchange is requested, in stock items will be shipped within 7-14 business days of receipt and a $5 shipping fee will be charged each way for a total of $10. Please return your order via a track-able method and keep for your records. We will not be able to review returns for processing if it has not been received to our warehouse.
Returns In Boutiques
You are also welcome to return or exchange most merchandise purchased online** at an Adorned Accessories Boutique within 30 days of the ship date. Some exclusions may apply, so see Criteria for Returns & Exchanges below. Simply bring your original receipt and the unwashed, unworn merchandise with tags attached to our retail location and we will happily process the return or exchange it for something else.
Criteria for Returns & Exchanges
All returns must be received within 30 days of the shipment delivery date. Returns and exchanges outside of this 30 day limit are still eligible for a boutique credit up to 90 days after the ship date.
All returns and exchanges must be in their original unwashed, unworn condition with tags still attached.
All returns must be accompanied by the original receipt.
On line orders can be exchanged or returned for store credit to a boutique. Orders that need full refunds must be returned to the online boutique.
Returned sale merchandise can only be processed at our online boutique.
The online boutique does not accept returns or exchanges of items purchased from an Adorned Accessories Boutique.
All final sale items, including those purchased through “Sale On Sale” promotions.
*Online Exclusive Merchandise
All online exclusive merchandise must be returned to the online boutique.
If there is a price difference between the items being exchanged and the new items being purchased, Adorned Accessories Boutique, LLC will charge the original payment method or issue a refund accordingly. The original credit card will also be charged for the additional shipping fees unless otherwise notified.
If you receive merchandise from Adorned Accessories Boutique, LLC that is damaged or incorrect (wrong style, size, or color), please contact Customer Service within 14 days of receipt. A full refund will be issued, along with complimentary return shipping, once the damaged merchandise is returned. Please note our boutique is unable to refund return shipping to the original payment method for a damaged online order.
Adorned Accessories Boutique uses the United States Postal Service as their main carrier. Adorned Accessories Boutique uses a flat shipping rate of $5.00 for each order. The distance your package would have to travel could potentially dictate how long it will take for your package to arrive. Thank you for shopping with us and if you have any questions or concerns please contact us via email.